
NHS Staff Onboarding Guide
Welcome to the secure TPS onboarding area for NHS implementation teams.
CONFIDENTIALITY REMINDER
This document and its contents are for internal NHS use only under a valid licensing agreement with Trauma Pain Support Ltd. Programme links, access instructions, and rollout materials must not be shared externally or posted on public platforms.
Toolkit 1: Introduction & Key Information
PURPOSE
This toolkit is designed to help NHS staff understand who is TPS for, when to offer it, and how patients access it.
Who Is TPS For?
TPS programmes are appropriate for patients who:

Have experienced trauma following a road traffic accident (RTA).

Are dealing with persistent musculoskeletal pain, emotional shutdown, or trauma-related symptoms.

Are being seen by Pain Management, Physiotherapy, MSK, or Outpatient Rehab teams.

Would benefit from structured, self-guided support for emotional pain and PTSD.
When to Offer TPS

Alongside treatment: TPS can be introduced early, especially where pain symptoms persist beyond expected recovery

After discharge: TPS supports continued recovery beyond physio or rehab timelines

Where clinical capacity is limited: TPS provides guided psychoeducation for patients on waiting lists or in between sessions
How to Offer TPS
- Introduce TPS to the patient “TPS is a structured online recovery programme designed to help you process the emotional and physical effects of your injury or trauma. It’s self-guided and completely secure.”
- Hand them the Patient Access Sheet ➤ Available under Toolkit 3: Patient Access Sheet
- Assign the appropriate programme
Choose from:- Stage 1: Foundations of Recovery
- Stage 2: Advanced Recovery
- Specialist Module: Depression & PTSD Following an RTA
- Encourage engagement
- Let patients know the programme includes a certificate of completion
- Suggest they complete 1–2 modules per week for best outcomes
- Check in during follow-up or reviews
Patient Access to TPS Programs
Patients will access TPS via a secure member login (details provided in the Patient Access Sheet – available in Toolkit 3).
NHS staff are not required to manage passwords or technical access – all platforms are managed by TPS directly. You simply provide the handout and link.
What’s Next?
You’ve now completed Toolkit 1: Introduction & Key Information. For additional resources, including quick-start guides for NHS staff and printable patient access materials, please return to the main NHS Onboarding page.
Ready to continue? Return to the NHS Onboarding Page ⬎ to explore Toolkits 2 and 3.